Unfortunately, there are no stores or vending machines in the immediate vicinity. Please prepare any food ingredients, seasonings, or other necessities you might need in advance.

While we're in Tokyo, we're located deep in the mountains at a high elevation. This means winters are very cold, and even in summer, mornings and evenings can be cool. Please pay close attention to your clothing, especially during winter.

No, but you're welcome to enjoy handheld fireworks only on the Akigawa riverbed, which flows directly below our facility. Please refrain from using projectile fireworks. Remember to take all your trash with you.

No, there is no TV provided. We encourage you to enjoy conversations with family and friends or simply embrace the peaceful atmosphere.

Pizza making is an exclusive activity for guests staying overnight at YURAKU or those with a full-day private rental. If you wish to make pizza, you can pre-order pizza dough (for a fee) as an option, and we'll provide it on the day of your stay. Please bring your own sauce and toppings. If you need instructions on how to use the pizza oven or a pizza-making lecture, please ask our staff on the day.

Yes, Wi-Fi is available.

You can pay with cash, credit cards, e-money, or QR code payments.

We apologize, but due to facility cleaning and parking arrangements, we cannot accommodate early arrivals before check-in or day-use BBQs. Please enjoy river activities and barbecuing only during your stay, from check-in until check-out.

Please prepare your own meals using our BBQ facilities and cooking utensils. Please note that while Hidamari does not have BBQ facilities, it does have a kitchen. Guests staying at Chame House or Hidamari can add a breakfast option. ★ Don't forget to visit the bakery "Tanagokoro" located within Tanagokoro Village! Besides bread, we also offer lunch menus like pizza and pasta, and cafe items. You can enjoy bread and pizza for takeout or dine-in during business hours. Feel free to stop by during your stay or even after check-out!

Please make changes at least three days in advance. However, if you have a last-minute change, please let us know as soon as possible. If the number of people decreases during the period when cancellation fees apply, you will be charged a cancellation fee. You can change your reservation by following the link in the confirmation email you received when you booked, or by contacting our email address listed as the contact point.