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Specified Commercial Transactions Act

Service Name
CHILLNN
Business Name
CHILLNN Inc.
Representative
Shoko Ryuzaki
Address
174-9 Yakuencho, Shimogyo-ku, Kyoto, Kyoto, Japan
Contact
Email: customer@chillnn.com
For inquiries regarding accommodation, please contact the hotel directly.
Selling Price
Displayed on screen during the reservation process. Prices vary depending on the hotel and plan.
Sales Volume
Varies depending on the hotel, plan, etc.
Application Deadline
Deadlines vary depending on the hotel and plan. Please check availability for your desired reservation.
Payment Methods
The following payment methods are available:
- Credit card payment
Payment Timing
- If the reservation is made 55 or more days before check-in:
Payment is charged 50-55 days before check-in
- If the reservation is made 54 or fewer days before check-in:
Payment is charged at the time of reservation
Refunds & Cancellation Fees
Depending on the timing of cancellation, cancellation fees may apply based on the cancellation policy set by each hotel or our company.
Additional Costs Beyond Selling Price
Internet connection fees and communication charges required for browsing pages on this site are borne by the customer.
Delivery Timing of Products (Including Services)
The accommodation date specified at the time of reservation confirmation.
Special Conditions
1. Regarding Cooling-off Period
This service is not subject to the cooling-off period stipulated in the Specified Commercial Transactions Act.

2. Notes Regarding Representations
Content published on the CHILLNN site may differ from conditions presented on the hotel's own website, hotel information magazines, other media, or by the business operator. Please note that we do not guarantee that the conditions presented on the CHILLNN site are the most favorable for users.

Established March 2, 2020